.page-faq {
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-sans);
  line-height: 1.8;
}

.page-faq .breadcrumbs {
  padding: 22px 0 4px;
}

/* ---------- 首屏：检索优先 ---------- */

.page-faq .faq-hero {
  padding-top: 8px;
}

.page-faq .faq-hero__aside .annotation__text {
  font-size: 13px;
  line-height: 1.75;
  color: var(--stone);
}

@media (min-width: 900px) {
  .page-faq .faq-hero__aside {
    position: relative;
  }
  .page-faq .faq-hero__aside::after {
    content: "";
    position: absolute;
    top: 0;
    right: -1px;
    width: 1px;
    height: 100%;
    background: linear-gradient(180deg, transparent, var(--gold-45) 16%, var(--gold-45) 84%, transparent);
  }
}

.page-faq .faq-hero__main h1 {
  margin: 10px 0 0;
  font-family: var(--font-serif);
  font-size: clamp(30px, 6vw, 52px);
  line-height: 1.24;
  font-weight: 700;
  letter-spacing: -0.01em;
}

.page-faq .faq-hero__main .lede {
  margin: 18px 0 0;
  max-width: 42em;
  font-size: 17px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .faq-search {
  position: relative;
  display: flex;
  align-items: center;
  gap: 14px;
  margin-top: 30px;
  padding: 16px 20px;
  background: var(--cloud);
  border: 1px solid var(--gold-45);
  box-shadow: var(--shadow-1);
  transition: border-color 0.18s var(--ease), box-shadow 0.18s var(--ease);
}

.page-faq .faq-search:focus-within {
  border-color: var(--gold);
  box-shadow: 0 0 0 4px var(--gold-12), var(--shadow-1);
}

.page-faq .faq-search__icon {
  flex: none;
  width: 22px;
  height: 22px;
  color: var(--gold);
}

.page-faq .faq-search__input {
  flex: 1 1 auto;
  min-width: 0;
  padding: 4px 0;
  border: 0;
  outline: 0;
  background: transparent;
  font: inherit;
  font-size: 17px;
  color: var(--ink);
}

.page-faq .faq-search__input::placeholder {
  color: var(--stone);
}

.page-faq .faq-search__hint {
  margin: 10px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--stone);
}

.page-faq .faq-hotwords {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 12px;
  margin-top: 18px;
  font-size: 13px;
  color: var(--stone);
}

.page-faq .faq-hotwords__label {
  letter-spacing: 0.04em;
}

.page-faq .faq-hotwords__link {
  font-family: var(--font-mono);
  font-size: 12px;
  color: var(--ink-soft);
  text-decoration: none;
  border-bottom: 1px solid var(--gold-28);
  padding-bottom: 1px;
  transition: color 0.18s var(--ease), border-color 0.18s var(--ease);
}

.page-faq .faq-hotwords__link:hover,
.page-faq .faq-hotwords__link:focus-visible {
  color: var(--cinnabar);
  border-color: var(--cinnabar);
}

/* ---------- 五类归档 ---------- */

.page-faq .faq-topics-sec .section__head {
  margin-bottom: 28px;
}

.page-faq .faq-topics {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  background: var(--line);
  border: 1px solid var(--line);
}

@media (min-width: 620px) {
  .page-faq .faq-topics {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (min-width: 960px) {
  .page-faq .faq-topics {
    grid-template-columns: repeat(5, 1fr);
  }
}

.page-faq .faq-topic {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 24px 20px 26px;
  background: var(--cloud);
  color: var(--ink);
  text-decoration: none;
  transition: background 0.22s var(--ease);
}

.page-faq .faq-topic::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 2px;
  background: var(--gold);
  transform: scaleY(0);
  transform-origin: top;
  transition: transform 0.24s var(--ease);
}

.page-faq .faq-topic:hover,
.page-faq .faq-topic:focus-visible {
  background: var(--sand);
}

.page-faq .faq-topic:hover::before,
.page-faq .faq-topic:focus-visible::before {
  transform: scaleY(1);
}

.page-faq .faq-topic__index {
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--stone);
}

.page-faq .faq-topic__name {
  font-family: var(--font-serif);
  font-size: 20px;
  font-weight: 600;
  line-height: 1.4;
  letter-spacing: 0.02em;
}

.page-faq .faq-topic__count {
  align-self: flex-start;
  padding: 2px 8px;
  font-size: 12px;
  color: var(--stone);
  background: var(--sand);
  transition: background 0.2s var(--ease), color 0.2s var(--ease);
}

.page-faq .faq-topic:hover .faq-topic__count,
.page-faq .faq-topic:focus-visible .faq-topic__count {
  background: var(--gold);
  color: var(--ink);
}

.page-faq .faq-topic__desc {
  font-size: 13px;
  line-height: 1.7;
  color: var(--stone);
}

/* ---------- 高频问题速查 ---------- */

.page-faq .faq-quick__aside {
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.page-faq .faq-quick__aside .annotation__text {
  font-size: 13px;
  line-height: 1.75;
  color: var(--stone);
}

.page-faq .faq-quick__aside .figure {
  margin: 4px 0 0;
}

.page-faq .faq-quick__main .section__head {
  margin-bottom: 14px;
}

.page-faq .faq-columns {
  display: grid;
  grid-template-columns: 1fr;
}

@media (min-width: 900px) {
  .page-faq .faq-columns {
    grid-template-columns: 1fr 1fr;
    column-gap: 40px;
  }
}

.page-faq .faq-col {
  border-top: 1px solid var(--line);
}

.page-faq .faq-col .panel {
  border-bottom: 1px solid var(--line);
}

.page-faq .panel__trigger {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  width: 100%;
  padding: 16px 2px;
  background: transparent;
  border: 0;
  text-align: left;
  cursor: pointer;
  font: inherit;
  color: var(--ink);
  transition: color 0.18s var(--ease);
}

.page-faq .panel__trigger:hover,
.page-faq .panel__trigger:focus-visible {
  color: var(--cinnabar);
}

.page-faq .panel__num {
  flex: none;
  min-width: 32px;
  padding-top: 4px;
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--gold);
}

.page-faq .panel__label {
  flex: 1 1 auto;
  font-family: var(--font-serif);
  font-size: 16px;
  font-weight: 600;
  line-height: 1.6;
}

.page-faq .panel__icon {
  flex: none;
  margin-top: 6px;
}

.page-faq .panel__body {
  padding: 0 2px 18px 46px;
}

.page-faq .panel__body p {
  margin: 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--ink-soft);
}

/* ---------- 四步排查 ---------- */

.page-faq .faq-steps .section__head {
  margin-bottom: 22px;
}

.page-faq .faq-stepjump {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 28px;
}

.page-faq .faq-stepjump__link {
  padding: 6px 14px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--ink-soft);
  text-decoration: none;
  background: var(--cloud);
  border: 1px solid var(--line);
  transition: border-color 0.18s var(--ease), background 0.18s var(--ease), color 0.18s var(--ease);
}

.page-faq .faq-stepjump__link:hover,
.page-faq .faq-stepjump__link:focus-visible {
  border-color: var(--gold);
  background: var(--sand);
  color: var(--ink);
}

.page-faq .faq-steps__figure {
  margin: 0 0 30px;
  max-width: 680px;
}

.page-faq .faq-steps__list {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1px;
  margin: 0;
  padding: 0;
  list-style: none;
  background: var(--line);
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
}

@media (min-width: 900px) {
  .page-faq .faq-steps__list {
    grid-template-columns: repeat(4, 1fr);
  }
}

.page-faq .faq-steps__list .steps__item {
  position: relative;
  padding: 26px 22px 30px;
  background: var(--paper);
}

.page-faq .faq-steps__list .steps__index {
  display: inline-block;
  margin-bottom: 14px;
  padding-bottom: 3px;
  font-size: 12px;
  letter-spacing: 0.12em;
  color: var(--gold);
  border-bottom: 1px solid var(--gold-28);
}

.page-faq .faq-steps__list .steps__item[aria-current="step"] .steps__index {
  color: var(--cinnabar);
  border-bottom-color: var(--cinnabar);
}

.page-faq .faq-steps__list .steps__item[aria-current="step"]::before {
  content: "";
  position: absolute;
  top: 26px;
  right: 22px;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--cinnabar);
}

.page-faq .faq-step__title {
  margin: 0 0 10px;
  font-family: var(--font-serif);
  font-size: 18px;
  font-weight: 600;
  line-height: 1.5;
}

.page-faq .faq-step__body {
  margin: 0 0 14px;
  font-size: 14px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .faq-step__link {
  display: inline-block;
  font-size: 13px;
  color: var(--cinnabar);
  text-decoration: none;
  border-bottom: 1px solid rgba(181, 52, 44, 0.35);
  padding-bottom: 1px;
  transition: border-color 0.18s var(--ease);
}

.page-faq .faq-step__link:hover,
.page-faq .faq-step__link:focus-visible {
  border-bottom-color: var(--cinnabar);
}

/* ---------- 导出说明 ---------- */

.page-faq .faq-export__main .section__head {
  margin-bottom: 20px;
}

.page-faq .faq-export__list {
  margin: 0;
  padding: 0;
  list-style: none;
  counter-reset: none;
}

.page-faq .faq-export__item {
  position: relative;
  padding: 22px 0 22px 0;
  border-top: 1px solid var(--line);
}

.page-faq .faq-export__item:last-child {
  border-bottom: 1px solid var(--line);
}

.page-faq .faq-export__num {
  display: block;
  margin-bottom: 8px;
  font-size: 12px;
  letter-spacing: 0.14em;
  color: var(--gold);
}

.page-faq .faq-export__title {
  margin: 0 0 8px;
  font-family: var(--font-serif);
  font-size: 19px;
  font-weight: 600;
  line-height: 1.5;
}

.page-faq .faq-export__item p {
  margin: 0;
  max-width: 44em;
  font-size: 15px;
  line-height: 1.85;
  color: var(--ink-soft);
}

/* ---------- 同步节奏 ---------- */

.page-faq .faq-sync__inner {
  display: grid;
  grid-template-columns: 1fr;
  gap: 34px;
}

@media (min-width: 900px) {
  .page-faq .faq-sync__inner {
    grid-template-columns: 1fr 360px;
    align-items: center;
    gap: 64px;
  }
}

.page-faq .faq-sync__text .section__title {
  margin-top: 8px;
}

.page-faq .faq-sync__text .lede {
  margin: 14px 0 0;
  font-size: 16px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .faq-sync__note {
  margin: 12px 0 22px;
  font-size: 14px;
  line-height: 1.8;
  color: var(--stone);
}

.page-faq .faq-week {
  display: grid;
  grid-template-columns: repeat(7, 1fr);
  gap: 6px;
}

.page-faq .faq-week__day {
  display: flex;
  align-items: center;
  justify-content: center;
  aspect-ratio: 1 / 1;
  background: var(--cloud);
  border: 1px solid var(--line);
  font-family: var(--font-mono);
  font-size: 13px;
  color: var(--stone);
}

.page-faq .faq-week__day.is-sync {
  background: var(--gold);
  border-color: var(--gold);
  color: var(--ink);
  font-weight: 700;
}

.page-faq .faq-week__caption {
  margin: 14px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--stone);
}

/* ---------- 转人工支持 ---------- */

.page-faq .faq-support__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 30px;
}

@media (min-width: 900px) {
  .page-faq .faq-support__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
    gap: 0 56px;
    align-items: start;
  }
  .page-faq .faq-support__lead {
    position: relative;
    padding-right: 56px;
  }
  .page-faq .faq-support__lead::after {
    content: "";
    position: absolute;
    top: 0;
    right: 0;
    width: 1px;
    height: 100%;
    background: linear-gradient(180deg, transparent, var(--gold-45) 14%, var(--gold-45) 86%, transparent);
  }
}

.page-faq .faq-support__lead .section__title {
  margin-top: 8px;
}

.page-faq .faq-support__lead .lede {
  margin: 14px 0 24px;
  font-size: 16px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .faq-support__facts {
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-support__fact {
  position: relative;
  padding: 18px 0 20px 34px;
  border-top: 1px solid var(--line);
}

.page-faq .faq-support__fact:first-child {
  border-top: 0;
  padding-top: 0;
}

.page-faq .faq-support__fact-k {
  position: absolute;
  top: 20px;
  left: 0;
  font-size: 12px;
  letter-spacing: 0.1em;
  color: var(--gold);
}

.page-faq .faq-support__fact:first-child .faq-support__fact-k {
  top: 2px;
}

.page-faq .faq-support__fact-t {
  margin: 0 0 8px;
  font-family: var(--font-serif);
  font-size: 17px;
  font-weight: 600;
  line-height: 1.5;
}

.page-faq .faq-support__fact p {
  margin: 0;
  font-size: 14px;
  line-height: 1.85;
  color: var(--ink-soft);
}

.page-faq .faq-support__fact p a {
  color: var(--cinnabar);
  text-decoration: none;
  border-bottom: 1px solid rgba(181, 52, 44, 0.35);
}

.page-faq .faq-support__fact p a:hover,
.page-faq .faq-support__fact p a:focus-visible {
  border-bottom-color: var(--cinnabar);
}

/* ---------- 无障碍与动效降级 ---------- */

.page-faq a:focus-visible,
.page-faq button:focus-visible,
.page-faq input:focus-visible {
  outline: 2px solid var(--gold);
  outline-offset: 2px;
}

@media (prefers-reduced-motion: reduce) {
  .page-faq *,
  .page-faq *::before,
  .page-faq *::after {
    transition-duration: 0.01ms !important;
    animation-duration: 0.01ms !important;
  }
}
</main>